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Managing Conflict & Change In the Workforce

Dec. 8, 2009

All Professional relationships experience some type of conflict. This is normal, natual and sometimes even necessary for growth and development. The Mequon-Thiensville Chamber of Commerce along with Express Employment Professionals and Wisconsin Professional Recruiters Resource is sponsoring a seminar designed to assist supervisors at all management levels learn how to use that inevitable conflict to develop a constructive - not destructive - work environment.


This three and one-half hour session will enhance the leadership skills of anyone in or aspiring to be in a managerial role. Those leaders that weather this economic storm and lead us into the next economic boom, will have managed conflict and change throughout there organization. Learn how to manage your employees through some of the biggest changes of your and their career. Presenter Jack Smalley will discuss the following topics:


*Myths and truths of conflict and the need to change your"old thinkers"

*Sources and resolutions of organizational conflict

*Seven types to conflict resolution and success strategies

*Best team building practices, the leader's role in team managment and change management

*Management's role during communication & implementation

*Successful ways of handling the problem employee


Jack Smalley has devoted his career to the field of human resources. His experience includes executive-level management in a number of different industries such as oil, chemical and packaging. Jack serves as a senior human resources consultant for Express Employment Professionals. He provides human resource training and consulting for nearly 600 Express offices and clients in the U.S. and Canada.


This class will supply continuing education credits to SPHR and PHR members. The seminar will be held at MATC - Mequon location - on Thursday, December 17, 2009. Call the Mequon-Thiensville Chamber at 262-512-9358 or visit for more information or to register for the class.


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